Tracking code:
08-2023
Date posted
Department
Youth Services
Location
Northwest Library
Position type
Part-time (20 hours)
Employee type
Non-Exempt Union
Pay Range Number
17
Salary range
$21.42 - $32.15/HOUR
Purpose
Under general supervision, the Library Associate assists patrons in locating library materials using resources in various formats, and performs related duties.
Essential Position Functions
- Proactively provides customer service
- Interviews, researches, and answers questions from patrons
- Recommends materials based on patrons’ interest
- Supports Librarians in developing and maintaining the collection, as directed
- Maintains periodical collections, including associated paperwork, tracking claims, routing, filing, labeling, stamping and weeding out-of-date materials, as assigned
- Assists patrons with basic troubleshooting of common software products, operating systems, browsers and other technologies associated with library services (including handheld devices, e-readers, laptops, tablets, etc.)
- Assists with planning and coordination of library programs and special events, as assigned
- Performs duties of School Help Associate, Programming Specialist and Circulation Assistant, as needed
Required experience
Education, Training and/or Experiences
- Bachelor’s degree or a high school diploma or GED and an equivalent combination of education, training and experience, and
- A minimum of one (1) year of customer service experience; and
- Ability to pass alphanumeric sorting test; and
- Ability to pass computer skills test
Knowledge, Skills, Abilities and Personal Characteristics
- Proficient in the use of the Integrated Library System (ILS)
- Ability to maintain confidentiality and use appropriate judgment in handling information and records
- Ability to work accurately with attention to detail
- Ability to arrange items in alphanumeric and/or subject order
- Superior working knowledge of traditional and electronic resources including web sites and databases; excellent online searching skills
- Ability to deliver programs and speak before groups
- Ability to retain and follow circulation policies and procedures
- Proficient in the use of Microsoft Office applications including Outlook, Word, Excel, Access, and PowerPoint
Schedule
- Sunday (every 3rd): 1:00 pm - 5:00 pm
- Monday: 02:00 pm - 06:00 pm
- Tuesday: 02:00 pm - 06:00 pm
- Wednesday: 02:00 pm - 06:00 pm
- Thursday: off
- Either a Friday or Saturday each week (based on a rotating schedule): 09:00 am - 06:00 pm