Tracking code:
21-2023

Date posted

Department

Community Relations

Location

Old Worthington Library

Position type

Part-time (20 hours)

Employee type

Non-Exempt Non-Union

Pay Range Number

17

Salary range

$21.42 - $26.78/HOUR

Purpose

Under general supervision, the Outreach Specialist prepares and conducts programs and performs related duties.

Essential Position Functions

  1. Proactively provides customer service
  2. Interviews, researches, and answers questions from patrons
  3. Recommends materials based on interest of patrons
  4. Plans, promotes and presents programs for patrons outside of the Library through community outreach with the guidance of the Outreach Services Coordinator
  5. Assists patrons with basic troubleshooting of common software products, operating systems, browsers and other technologies associated with library services (including handheld devices, e-readers, laptops, tablets, etc.)
  6. Maintains inventory of outreach supplies
  7. Performs duties of Library Associate and Circulation Assistant, as needed
  8. Ability to safely drive outreach vehicle in a variety of weather conditions 

Required experience

Education, Training and/or Experience
  1. Bachelor’s degree or a high school diploma or GED and an equivalent combination of education, training and experience; and
  2. A minimum of one (1) year of customer service experience; and
  3. A minimum of one (1) year of experience developing and presenting programs for children; and
  4. Ability to pass alphanumeric sorting test; and
  5. Ability to pass computer skills test
Knowledge, Skills, Abilities and Personal Characteristics
  1. Ability to maintain confidentiality and use appropriate judgment in handling information and records
  2. Ability to work accurately with attention to detail
  3. Ability to arrange items in alphanumeric and/or subject order
  4. Ability to deliver programs and speak before groups
  5. Knowledge of traditional and electronic resources including web sites, databases and on-line searching skills
  6. Ability to retain and follow library circulation policies and procedures
  7. Ability to develop and present age-appropriate programs and activities on a daily basis
  8. Ability to build and maintain relationships with community partners
  9. Ability to work independently
  10. Proficient in the use of Microsoft Office applications including Outlook, Word, Excel, Access and PowerPoint
Certifications, Licenses, Registrations


Valid driver license, with an acceptable driving record

Schedule

  • Monday-Thursday: 1:00 pm - 5:00 pm
  • Plus 4 hours flexible schedule