Tracking code:
28-2023

Date posted

Department

Circulation

Location

Northwest Library

Position type

Part-time (20 hours)

Employee type

Non-Exempt Union

Pay Range Number

15

Salary range

$17.83 - $22.27/HOUR

Purpose

Under direct supervision, the Circulation Assistant serves patrons at the circulation desk and processes circulating materials.

Essential Position Functions

  1. Proactively provides customer service by assisting patrons with Public Access Catalog (PAC), check-out, self check-out, copiers, printers and locating or retrieving materials
  2. Answers questions and assists patrons in the use of library resources at various service points including phones and pick-up window
  3. Assists patrons with Library card accounts and resolves account disputes
  4. Locates, retrieves, sorts, restocks, check-in and check-out all library materials accurately and efficiently
  5. Performs duties of Circulation Aide, as needed

Required experience

Knowledge, Skills, Abilities and Personal Characteristics
  1. Ability to maintain confidentiality and use appropriate judgment in handling information and records
  2. Ability to work accurately with attention to detail
  3. Ability to address and resolve patron conflicts equitably
  4. Ability to retain and follow circulation department policies and procedures
  5. Proficient in the use of the Integrated Library System (ILS)
  6. Ability to meet circulation department standards for shelving and sorting
Education, Training and/or Experience
  1. High school diploma or GED
  2. A minimum of one (1) year of paid work experience
  3. Ability to pass alphanumeric sorting test
  4. Ability to pass computer skills test

Schedule

  • Sunday (every 3rd): 1:00 pm - 5:00 pm
  • Monday: 5:00 pm - 9:00 pm
  • Tuesday: OFF
  • Wednesday: 5:00 pm - 9:00 pm
  • Thursday: 5:00 pm - 9:00 pm
  • Either a Friday or Saturday each week (based on a rotating schedule): 9:00 am - 6:00 pm
Apply now!