Tracking code:
34-2022

Date posted

Department

Youth Services

Position type

Part-Time

Library Location

Old Worthington Library

Designated Position Hours

20 hours per week

Hourly Rate

$20.40

Schedule

  • Sunday (every 3rd): 1:00 p.m. - 5:00 p.m.
  • Monday: 5:00 p.m. - 9:00 p.m.
  • Tuesday: 5:00 p.m. - 9:00 p.m.
  • Wednesday: 5:00 p.m. - 9:00 p.m.
  • Thursday: 5:00 p.m. - 9:00 p.m.
  • Friday: OFF
  • Saturday: 10:00 a.m. – 2:00 p.m.
  

In a Nutshell

Under general supervision, the Library Associate assists patrons in locating library materials using resources in various formats, and performs related duties.

The Nitty Gritty

  1. Proactively provides customer service
  2. Interviews, researches, and answers questions from patrons
  3. Recommends materials based on patrons' interests
  4. Supports Librarians in developing and maintaining the collection, as directed
  5. Maintains periodical collections, including associated paperwork, tracking claims, routing, filing, labeling, stamping and weeding out-of-date materials, as assigned
  6. Assists patrons with basic troubleshooting of common software products, operating systems, browsers and other technologies associated with library services (including handheld devices, e-readers, laptops tablets, etc.
  7. Assists with planning and coordination of library programs and special events, as assigned
  8. Performs duties of Homebound Service Associate, Homework Help Center Associate, Programming Specialist and Circulation Assistant, as needed

Required experience

Education, Training and/or Experience
  1. Bachelor's degree
  2. A minimum of one (1) year of customer service experience
 

Required skills

Knowledge, Skills, Abilities and Personal Characteristics
  1. Proficient in the use of the Integrated Library System (ILS)
  2. Ability to maintain confidentiality and use appropriate judgment in handling information and records
  3. Ability to work accurately with attention to detail
  4. Ability to arrange items in alphanumeric and/or subject order
  5. Superior working knowledge of traditional and electronic resources including web sites and databases; excellent online searching skills
  6. Ability to deliver programs and speak before groups
  7. Ability to retain and follow circulation policies and procedures
  8. Ability to pass alphanumeric sorting test
  9. Ability to pass computer skills test