Frequently asked questions

Visiting the library

Where are you located?

We have three locations, Old Worthington Library located in historic Old Worthington, Northwest Library, located in northwest Franklin County, and Worthington Park Library, located in the northeast Worthington. Find out more about each of our locations, including addresses, maps and directions.

When is the library open?

We are open 9:00am to 9:00pm Monday through Thursday, 9:00am to 6:00pm Fridays and Saturdays and 1:00pm to 5:00pm on Sundays. Access our full schedule of hours and holidays.

Can I eat and drink at the library?

Food and covered drinks are permitted throughout the library. You may also enjoy our cafe services in the lobbies at Old Worthington Library and Northwest Library, where our vending machines offer lattes, cold drinks and a variety of snacks.

Using your library card and borrowing materials

How do I get a library card?

All residents of Ohio are eligible to apply for a library card. You may fill out an application in-person at any of our library locations or you can apply online. Please note that a photo ID with proof of current address will be required to receive your library card.

Can I use my Columbus or Southwest library card at your library (and vice versa)?

The same library card can be used at any of our library locations or at any Southwest Public Libraries or Columbus Metropolitan Library location.

How many items can I check out at once?

Borrowing limits differ depending on the type of material (i.e., books, movies, audio items). Access the Borrower's Guide for full details.

How do I reserve a book or other item?

You may reserve an item using the library catalog. After doing a search and locating the item you wish to reserve, click on its title from the search results to view details about the item and see which libraries own it or have it available. Look for the link that says "Reserve," in the upper right corner just below the cover image of the item (if available) or just above the list of libraries that own the item. After you click "Reserve," you can enter your library card number and PIN and specify your pickup location.

How can I find out what I have checked out and when it is due?

Check the status of your borrowed items by visiting My account.

How do I renew my books, DVDs, and/or CDs?

You may renew in-person at any of our library locations. You can renew by phone using the Automated Renewal Line at 614-479-4400. You can also renew online by logging in to My account. For more details visit the Borrower's Guide.

How can I extend my reserve holds?

You can make a request to extend your holds by calling the Circulation Desk at any of our locations:

  • Old Worthington Library
    614-807-2620
  • Northwest Library
    614-807-2650
  • Worthington Park Library
    614-807-2672

Where can I return the books, DVDs, and/or CDs. I have checked out?

Items may be returned to any of our library locations or at any Southwest Public Libraries or Columbus Metropolitan Library location. Access the Borrower's Guide for more information.

Do I owe any overdue fines?

Check to see if you have any fines by visiting My account. You can also check with us by telephone (614-807-2626) or ask in person.

How can I change my phone number, mailing address or e-mail address on my library card?

You can update your phone numbers, mailing address or e-mail address from My account using the "Account Settings" tab. Changes can also be made in person at any of our library locations.

Using the library collection

How do I find out if you have the book, movie, and/or CD I want?

You may search the library catalog, or ask us, by phone, e-mail, or in person.

Does the Library have eBooks I can borrow?

Yes, the Library offers a variety of eBooks and digital media that you can download to your portable device or stream from your computer.

Why don't you have a certain book/movie/CD/etc. in your collection?

Worthington Libraries selects materials on the basis of their value in terms of the interest, information, and enlightenment of all people in the community according to a policy on Materials/Resources Selection. If you wish the library to acquire a particular item, please make a Purchase Request by e-mail, by phone (614-807-2626), or in person.

Library programs and events

When are storytimes?

Find out on our full storytime schedule.

What programs do you have this week/month?

Upcoming programs at Worthington Libraries are listed on the library Calendar.

Reference services

How do I talk to a children's librarian or a reference librarian?

You can reach librarians in person at any of our library locations or by phone (614-807-2626) during regular library hours. Learn more about our reference services at Ask Us.

Technology & equipment

Do you have computers for the public?

We offer computers for public use at all of our library locations. Find out more about the computers and software we have available.

Do you have a scanner for public use?

Old Worthington Library and Northwest Library offer self-serve scanners. Find out more about our copying, printing, faxing and scanning services.

Do you have a public fax machine?

Old Worthington Library and Northwest Library offer self-serve fax machines. Find out more about our copying, printing, faxing and scanning services.

Do you have a typewriter?

We do not have typewriters for public use. The following area libraries do offer typewriters: the Franklinton Branch of the Columbus Metropolitan Library, Upper Arlington Main Library, Delaware County Main Library, Westerville Library, and Grandview Heights Library.

Donations

Can I donate my personal books to the library?

Due to a record number of book donations over the past few months, the Friends Foundation have temporarily stopped accepting donations of books until further notice.