Illustration of a car with its trunk open on a curbside pickup sign
Contact-free way to get your reserves

Revised

October 29, 2020

No-contact, curbside pickup of reserved items is available now for items currently being held at Old Worthington Library and Worthington Park Library. To pick up held items, you'll need to register for a 30-minute timeslot with your name, phone number, library card number and a few details.

If you have items ready to pick up, you will receive an email or text notification with a link to schedule a timeslot. Deleted your email or text? Use these links:

When it's time to pick up your reserved items, pull up to the marked parking spots. Once safely parked, call us at the phone number posted on the signs and provide your name, parking spot number and the make of your vehicle. We ask you to wait in your vehicle while we verify your library card number and check out the items to your library card. We will deliver your items directly to your vehicle. After reserving your pickup time, you will receive an email confirmation and, later, an email reminder with these instructions.

A few things to note:

  • Curbside pickup is available for items currently being held. We will email or text eligible patrons if they have items to pick up with a link to register for a pickup timeslot.
  • Items must be picked up at the location where they are currently held. If you have items held at more than one location, you will need to schedule separate pickups for items held at Old Worthington Library or Worthington Park Library or visit the drive-up window for items held at Northwest Library.
  • If you have items held for more than one library card in your household, just let us know when you schedule a pickup and we can deliver items for all cards.
  • We are only able to deliver items already held on our reserve shelves; we cannot check out new items for you at this time.
  • For your safety and the safety of library staff, we are unable to accept returns or payments by curbside pickup. Drop off your returns in the bookdrops.
  • We are unable to accommodate unscheduled pickups at this time.
  • In case of severe weather, such as thunderstorms, lightning, strong winds and heavy downpours, for your safety and to protect our staff and library materials, we will temporarily suspend curbside pickup service. Please feel free to wait in your vehicle until the severe weather passes or return at a later time.

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