Tracking code:
  
                  21-2025
      
  
    
Date posted
Department
Adult Services
Location
        Northwest Library
      
Position type
Part-time (20 hours)
Employee type
Non-Exempt Union
Pay Range Number
17
Salary range
$22.72 - $28.41/HOUR
Purpose
Under general supervision, the Library Associate assists patrons in locating library materials using resources in various formats, and performs related duties.
Essential Position Functions
- Proactively provides customer service
 - Interviews, researches, and answers questions from patrons
 - Recommends materials based on patrons’ interest
 - Supports Librarians in developing and maintaining the collection, as directed
 - Maintains periodical collections, including associated paperwork, tracking claims, routing, filing, labeling, stamping and weeding out-of-date materials, as assigned
 - Assists patrons with basic troubleshooting of common software products, operating systems, browsers and other technologies associated with library services (including handheld devices, e-readers, laptops, tablets, etc.)
 - Assists with planning, coordination and presentation of library programs, storytimes and special events, as assigned
 - Performs duties of Storytime Associate and Circulation Assistant, as needed
 
Required experience
Education, Training and/or Experiences
- Bachelor’s degree or a high school diploma or GED and an equivalent combination of education, training and experience, and
 - A minimum of one (1) year of customer service experience; and
 - Ability to pass alphanumeric sorting test; and
 - Ability to pass computer skills test
 
Knowledge, Skills, Abilities and Personal Characteristics
- Proficient in the use of the Integrated Library System (ILS)
 - Ability to maintain confidentiality and use appropriate judgment in handling information and records
 - Ability to work accurately with attention to detail
 - Ability to arrange items in alphanumeric and/or subject order
 - Superior working knowledge of traditional and electronic resources including web sites and databases; excellent online searching skills
 - Ability to deliver programs and speak before groups
 - Ability to retain and follow circulation policies and procedures
 - Proficient in the use of Microsoft Office applications including Outlook, Word, Excel, Access, and PowerPoint
 
Physical Demands
- Ability to sit and use computer for extended periods and operate standard office equipment, daily
 - Ability to lift and move up to fifty (50) pounds, daily
 - Ability to push book trucks with up to 150 pounds of materials on them, daily
 - Ability to stand for extended periods, daily
 - Ability to perform repeated reaching, bending, climbing and squatting, daily
 - Travel by automobile is required occasionally
 
Schedule
- Sunday (every 3rd): 1:00 pm - 5:00 pm
 - Monday: 5:00 pm - 9:00 pm
 - Tuesday: 5:00 pm - 9:00 pm
 - Wednesday: 5:00 pm - 9:00 pm
 - Thursday: OFF
 - Friday: OFF
 - Every Saturday each week: 9:00 am - 6:00 pm
 
